Accessibility Statement

Effective Date: September 4, 2024

Last Updated: September 4, 2024

Applicable Standards: WCAG 2.1 AA, ADA, Section 508

Accessibility Commitment: Eklexic Jewelry LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

1. Our Commitment to Accessibility

At Eklexic Jewelry LLC, we believe that everyone should have equal access to information and functionality on our website. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

1.1 Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility. These guidelines explain how to make web content more accessible to people with disabilities.

1.2 Legal Compliance

Our accessibility efforts align with:

Americans with Disabilities Act (ADA) - US federal civil rights law
Section 508 - US federal accessibility requirements
WCAG 2.1 Level AA - International accessibility guidelines
EN 301 549 - European accessibility standard

2. Accessibility Features

Our website includes the following accessibility features:

2.1 Navigation and Structure

Keyboard Navigation: All interactive elements are accessible via keyboard
Skip Links: Skip to main content functionality
Logical Tab Order: Consistent and logical navigation sequence
Clear Headings: Proper heading structure for screen readers
Breadcrumb Navigation: Clear page location indicators

2.2 Visual Design

Color Contrast: Sufficient contrast ratios for text and backgrounds
Scalable Text: Text can be resized up to 200% without loss of functionality
Focus Indicators: Clear visual focus indicators for interactive elements
Alternative Text: Descriptive alt text for all meaningful images
Consistent Layout: Predictable and consistent page layouts

2.3 Content and Media

Clear Language: Plain language and clear instructions
Error Identification: Clear error messages and correction guidance
Form Labels: Proper labeling for all form elements
Video Captions: Captions for video content where applicable
Audio Descriptions: Audio descriptions for visual content where needed

3. Assistive Technology Compatibility

Our website is designed to be compatible with assistive technologies, including:

Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
Voice Recognition Software: Dragon NaturallySpeaking
Keyboard Navigation Tools: Switch devices and alternative keyboards
Magnification Software: ZoomText and built-in browser zoom
Browser Accessibility Features: High contrast modes and text scaling

4. Browser and Device Support

We test our website accessibility across multiple platforms:

4.1 Supported Browsers

Google Chrome (latest version)
Mozilla Firefox (latest version)
Safari (latest version)
Microsoft Edge (latest version)

4.2 Mobile Accessibility

iOS devices with VoiceOver
Android devices with TalkBack
Touch screen accessibility features
Mobile keyboard navigation

5. Ongoing Accessibility Efforts

5.1 Regular Testing

We conduct regular accessibility testing including:

Automated Testing: Regular scans using accessibility testing tools
Manual Testing: Human testing with assistive technologies
User Testing: Feedback from users with disabilities
Expert Review: Professional accessibility audits

5.2 Staff Training

Our team receives ongoing training on:

Web accessibility best practices
WCAG guidelines and compliance
Assistive technology usage
Inclusive design principles

5.3 Continuous Improvement

We are committed to continuously improving accessibility through:

Regular website updates and improvements
Implementation of user feedback
Adoption of new accessibility technologies
Monitoring of accessibility standards updates

6. Third-Party Content

Some content on our website is provided by third-party services:

Shopify Platform: E-commerce functionality and checkout process
Payment Processors: Secure payment processing interfaces
Social Media Widgets: Embedded social media content
Analytics Tools: Website performance and usage analytics

We work with our third-party providers to ensure their services meet accessibility standards and will continue to advocate for improved accessibility in all integrated services.

7. Known Accessibility Issues

We are aware of some accessibility challenges and are actively working to address them:

Some product images may lack detailed alternative text descriptions
Certain interactive elements may require additional keyboard navigation improvements
Some third-party embedded content may not fully meet accessibility standards

We are committed to resolving these issues in future updates.

8. Accessibility Feedback and Support

8.1 How to Report Accessibility Issues

If you encounter any accessibility barriers on our website, please let us know:

Email: info@eklexic.com or customersupport@eklexic.com
Phone: (917) 750-8066
Subject Line: "Accessibility Issue" for faster processing

8.2 Information to Include

When reporting accessibility issues, please provide:

Description of the accessibility barrier
Page URL where the issue occurs
Browser and assistive technology you're using
Steps to reproduce the issue
Your contact information for follow-up

8.3 Response Commitment

We are committed to responding to accessibility feedback:

Acknowledgment: Within 2 business days
Investigation: Within 5 business days
Resolution Timeline: Provided based on issue complexity
Follow-up: Regular updates on progress

9. Alternative Access Methods

If you are unable to access certain content or features on our website, we offer alternative methods:

Phone Support: (917) 750-8066 for assistance with orders and inquiries
Email Support: customersupport@eklexic.com for detailed assistance
Alternative Formats: Product information in alternative formats upon request
Personal Assistance: One-on-one support for complex accessibility needs

10. Accessibility Resources

For more information about web accessibility, visit:

11. Legal Information

11.1 Compliance Statement

This accessibility statement applies to the website eklexic.com operated by Eklexic Jewelry LLC. We are committed to ensuring accessibility compliance and will continue to improve the accessibility of our website.

11.2 Accessibility Standards

This website aims to conform to WCAG 2.1 Level AA standards. These guidelines explain how to make web content accessible to people with a wide range of disabilities.

11.3 Assessment Method

The accessibility of this website has been assessed using:

Automated accessibility testing tools
Manual testing with assistive technologies
Expert accessibility review
User testing with people with disabilities

12. Contact Information

For accessibility-related questions, feedback, or to request assistance:

Eklexic Jewelry LLC
Email: info@eklexic.com
Customer Support: customersupport@eklexic.com
Phone: (917) 750-8066
Address: 21926 Town Place Drive, Boca Raton, Florida 33433, United States

13. Related Information

For more information about our policies and practices:

Privacy Policy - How we protect your personal information
Terms of Service - Legal terms and conditions
Cookie Policy - Information about cookies and tracking
Data Requests - How to exercise your privacy rights

Accessibility Commitment: We are dedicated to providing an inclusive online experience for all users. Accessibility is an ongoing effort, and we welcome feedback to help us improve. Our goal is to ensure that everyone can access our products and services regardless of their abilities or the technologies they use.

This accessibility statement reflects our ongoing commitment to digital inclusion and equal access. We regularly review and update our accessibility practices to ensure we meet the evolving needs of all our users. For immediate assistance with accessibility issues, please don't hesitate to contact us. Last updated: September 4, 2024.