Cookie Policy

Last Updated: December 3, 2025

1. Introduction

This Cookie Policy explains how eklexic ("we," "us," or "our") uses cookies and similar tracking technologies on our website at eklexic.com. This policy should be read alongside our Privacy Policy to understand how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences, login status, and items in your shopping cart.

Cookies can be:

  • Session cookies – temporary cookies that expire when you close your browser
  • Persistent cookies – cookies that remain on your device for a set period or until you delete them
  • First-party cookies – set by eklexic.com
  • Third-party cookies – set by external services we use

3. Why We Use Cookies

We use cookies and similar technologies to:

  • Enable essential website functionality and secure transactions
  • Remember your preferences and shopping cart contents
  • Analyze how visitors use our website to improve performance
  • Personalize your shopping experience
  • Deliver relevant marketing and advertising
  • Provide customer support through live chat
  • Measure the effectiveness of our marketing campaigns
  • Enable social media features and integrations

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. While you can disable them through your browser settings, doing so may prevent you from using key features of our website. We do not provide website controls to disable these cookies as they are required for basic site operations.

Purpose:

  • Maintain your shopping session and cart contents
  • Enable secure login and authentication
  • Process payments securely
  • Prevent fraudulent activity
  • Remember your cookie consent preferences
  • Load balance traffic across servers

Legal Basis: These cookies do not require opt-in consent under GDPR and ePrivacy laws and are exempt from opt-out requirements under CCPA/CPRA as they are strictly necessary for the website to function.

4.2 Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information about page visits, traffic sources, and user behavior patterns. This data may be aggregated or pseudonymized.

Services Used:

  • Google Analytics (website analytics)
  • YouTube (video analytics, if embedded)
  • Shopify Analytics (first-party analytics)
  • Microsoft Clarity (behavior analytics)
  • TikTok Analytics (analytics and advertising)
  • Pinterest Analytics (analytics and advertising)

Purpose:

  • Measure website traffic and visitor behavior
  • Identify popular products and pages
  • Understand how visitors navigate our site
  • Improve website performance and user experience
  • Track conversion rates and sales funnel performance

Note: TikTok and Pinterest are used for both analytics and advertising purposes as described in Section 4.4.

4.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, language settings, and providing live chat support.

Services Used:

  • Gorgias (live chat and customer support)
  • Judge.me Reviews (product reviews display)
  • Loox Reviews (photo reviews)
  • Translate & Adapt (multi-language support)
  • Shopify Checkout (checkout preferences)

Purpose:

  • Remember your language and region preferences
  • Provide live chat customer support
  • Display product reviews and ratings
  • Personalize content based on your location
  • Remember items you've viewed

4.4 Advertising & Marketing Cookies

These cookies track your browsing activity to deliver personalized advertisements and measure the effectiveness of our marketing campaigns across various platforms.

Services Used:

  • Facebook & Instagram (Meta Pixel)
  • Google Ads (conversion tracking and remarketing)
  • TikTok Pixel (advertising and analytics)
  • Pinterest Tag (conversion tracking and analytics)
  • Microsoft Advertising (Bing Ads tracking)
  • X (Twitter) Pixel (advertising)
  • Klaviyo (email marketing and personalization)
  • TxtCart (SMS marketing)
  • Awin (affiliate marketing tracking)

Purpose:

  • Show you relevant ads on social media and other websites
  • Measure the effectiveness of advertising campaigns
  • Prevent you from seeing the same ad repeatedly
  • Build audience profiles for targeted marketing
  • Track conversions from marketing campaigns
  • Enable retargeting and remarketing
  • Personalize email and SMS marketing communications

5. Detailed Cookie Table

The table below lists the primary cookies used on our website. This list covers cookies used in normal operation; additional cookies may be set temporarily for A/B testing, new features, or by third-party services as described in their respective privacy policies.

Cookie Name Provider Purpose Category Duration
_shopify_s Shopify Session management and cart functionality Strictly Necessary Session
cart Shopify Shopping cart contents Strictly Necessary 2 weeks
secure_customer_sig Shopify Customer login authentication Strictly Necessary 20 years
_tracking_consent Shopify Cookie consent preferences Strictly Necessary 1 year
_s Shopify Session identifier Strictly Necessary 30 minutes
_shopify_y Shopify User analytics and attribution Performance 1 year
_y Shopify Visitor identifier for analytics Performance 1 year
_landing_page Shopify First page visited (attribution) Performance 2 weeks
_orig_referrer Shopify Original referral source Performance 2 weeks
_shopify_sa_p Shopify Marketing attribution Performance 30 minutes
_shopify_sa_t Shopify Marketing attribution timestamp Performance 30 minutes
localization Shopify Country/language preferences Functionality 1 year
_ga Google Analytics Visitor analytics and behavior tracking Performance 2 years
_ga_* Google Analytics 4 GA4 session and visitor tracking Performance 2 years
_gid Google Analytics Visitor identification Performance 24 hours
_gcl_au Google Google Ads conversion tracking Advertising 3 months
_fbp Facebook Facebook Pixel tracking Advertising 3 months
fr Facebook Ad delivery and measurement Advertising 3 months
_ttp TikTok TikTok Pixel tracking Advertising 13 months
_pin_unauth Pinterest Pinterest Tag tracking Advertising 1 year
_uetsid Microsoft Bing Ads tracking Advertising 1 day
_uetvid Microsoft Bing Ads visitor ID Advertising 13 months
_clck Microsoft Clarity Session tracking for behavior analytics Performance 1 year
_clsk Microsoft Clarity Session identifier Performance 1 day
klaviyo_id Klaviyo Email marketing personalization Advertising 2 years

Additional Cookies: The services listed in Section 4 (including Gorgias, Judge.me, Loox, TxtCart, Awin, and others) may set additional cookies as described in their respective privacy policies. For detailed information about cookies set by these providers, please consult their privacy policies:

6. Third-Party Services & Data Sharing

We use the following third-party services that may collect data through cookies and similar technologies. Each service name below links to its respective privacy policy for your reference:

E-commerce & Platform

Analytics & Performance

Advertising & Marketing

Customer Experience

Wholesale & B2B

Data Sharing: These third-party services may collect information about your browsing activity, device information, IP address, and interactions with our website. They may use this data for their own purposes as described in their respective privacy policies. While we carefully select our service providers and implement contractual safeguards where applicable, we do not control all of their independent data processing activities. We encourage you to review their privacy policies for more information.

7. How to Manage Your Cookie Preferences

You have several options to control and manage cookies:

7.1 Cookie Consent Banner

When you first visit eklexic.com, you may see a cookie consent banner. The specific options available depend on your location and applicable privacy laws. You can accept all cookies or access settings to manage your preferences.

You can change your preferences at any time by:

  • Clicking the "Cookie Settings" or "Privacy Preferences" link in our website footer
  • Clearing your browser cookies and revisiting the site to see the consent banner again
  • Contacting us at info@eklexic.com to update your marketing and advertising preferences

7.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Delete existing cookies
  • Allow cookies only from specific websites
  • Receive notifications when cookies are set

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions → Manage and delete cookies

Important: Blocking or deleting strictly necessary cookies may prevent you from using essential features of our website, including adding items to your cart and completing purchases.

7.3 Opt-Out Tools

You can opt out of specific advertising cookies using these tools:

7.4 Do Not Track Signals

Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for responding to DNT signals. Our website does not currently respond to DNT browser settings, but you can use the cookie management options described above to control tracking.

7.5 Mobile Device Settings

On mobile devices, you can limit ad tracking:

  • iOS: Settings → Privacy & Security → Tracking → Allow Apps to Request to Track (turn off)
  • Android: Settings → Google → Ads → Opt out of Ads Personalization

8. Your Privacy Rights

Depending on your location, you may have specific rights regarding cookies and personal data:

GDPR (European Union/EEA) and UK GDPR (United Kingdom)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority in your country of residence or work

CCPA/CPRA (California)

If you are a California resident, you have the following rights:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale or sharing of personal information
  • Right to non-discrimination for exercising your rights
  • Right to correct inaccurate personal information
  • Right to limit use of sensitive personal information

Important Notice for California Residents:

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), the use of cookies and similar technologies for targeted advertising may constitute "sharing" or "selling" of personal information. When you interact with our website, we share information with advertising partners (including Meta/Facebook, Google, TikTok, Pinterest, Microsoft, X/Twitter, and others) for cross-context behavioral advertising purposes.

Your Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information.

How to Opt-Out:

We provide the following methods to opt out of the sale or sharing of your personal information:

  1. Online Opt-Out Form: Visit our Do Not Sell or Share My Personal Information page
  2. Cookie Preferences: Adjust your cookie settings using the cookie banner or settings controls
  3. Browser Settings: Disable advertising cookies in your browser settings
  4. Email Request: Contact us at info@eklexic.com with "Do Not Sell or Share My Personal Information" in the subject line

We will process your opt-out request within 15 business days as required by California law. For other privacy rights requests (access, deletion, correction), we will respond within 30-45 days depending on your jurisdiction and the complexity of your request.

We do not knowingly sell or share personal information of consumers under 16 years of age.

Other U.S. State Privacy Rights

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights to access, delete, correct, and opt-out of certain data processing activities, including targeted advertising. Please refer to our Privacy Policy for additional details on state-specific rights and how to exercise them.

To Exercise Your Rights:

Contact us at info@eklexic.com or +1-917-750-8066 with "Privacy Request" or "Data Subject Request" in the subject line. We will respond to your request in accordance with applicable law, typically within 30-45 days depending on your jurisdiction.

9. International Data Transfers

eklexic is based in the United States (Florida). When you visit our website, your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from your country of residence.

We implement appropriate safeguards for international data transfers as required by applicable law. Depending on the specific data transfer and recipient, these safeguards may include:

  • Standard Contractual Clauses (SCCs) with key service providers that process EEA/UK data
  • Reliance on adequacy decisions by relevant data protection authorities where applicable
  • Other lawful transfer mechanisms recognized under GDPR, UK GDPR, and applicable privacy laws

For EEA and UK residents, we rely on appropriate transfer mechanisms to ensure your data receives adequate protection when transferred outside your jurisdiction. For specific information about the safeguards in place for a particular data transfer, please contact us at info@eklexic.com.

10. Children's Privacy

Our website is not directed to children under the age of 16 (or under 13 in jurisdictions where that is the applicable age threshold, such as under the U.S. Children's Online Privacy Protection Act). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@eklexic.com, and we will take steps to delete such information.

11. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage or tracking technologies
  • New legal or regulatory requirements
  • Improvements to our website functionality
  • Addition or removal of third-party services

Notification of Changes:

  • The "Last Updated" date at the top of this policy will be revised
  • Material changes will be communicated via email to registered customers or through a notice on our website
  • Continued use of our website after changes constitutes acceptance of the updated policy
  • We recommend reviewing this policy periodically

Policy Review Schedule: We aim to review and update this Cookie Policy at least annually or whenever significant changes occur to our tracking practices.

12. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us:

eklexic Jewelry LLC
21926 Town Place Drive
Boca Raton, FL 33433
United States

Email: info@eklexic.com
Phone: +1-917-750-8066
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM ET (Eastern Time)

Data Protection & Privacy Requests:

For privacy-related questions, to exercise your data protection rights, or to submit data subject access requests, email info@eklexic.com with "Privacy Request" or "Data Subject Request" in the subject line. All requests will be handled in accordance with applicable privacy laws.

13. Additional Resources

The following external resources provide general information about cookies and online privacy. These links are provided for informational purposes only and do not constitute endorsements. We are not responsible for the content of external websites.

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