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Cookie Policy

Last updated: October 12, 2025

What are cookies?

A cookie is a small amount of information that's downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the eklexic.com website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting or if they are a frequent visitor. Read more about cookies (and other similar tracking technologies) and how we use the data collected through these technologies, in our Privacy Policy.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work. For example, we use user-input cookies for the duration of a session to keep track of their input when filling in forms that span several pages.

We also use functional cookies to remember choices you've made or information you've provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the "remember me" function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect requests appropriately.
  • User interface customization persistent cookies are used to store a user's preference regarding a service across web pages.

We are dedicated to optimizing user experience and we use many tools to help us improve our website. To this end, we use reporting and analytics cookies to collect information about how you use our website, and how often. The performance cookies we use include:

  • First party analytics cookies - we use these cookies to estimate the number of unique visitors, to improve our website, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.
  • Third party analytics cookies - we also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content. These cookies "remember" what our users have done on previous pages and how they've interacted with the website. For more information on Google Analytics, visit Google's information page. For instructions on how to opt out of Google Analytics, see below.

Advertising cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device's visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you.

Finally, social media and content cookies are placed by many social media plugins (for example the Facebook 'like' button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our website. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.

Cookies We Use

Below is a detailed list of the cookies used on our website:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems.

Cookie Name Purpose Duration
_shopify_essential Contains essential information for the correct functionality of the store such as session and checkout information 1 year
cart Stores shopping cart contents 2 weeks
cart_currency Maintains currency selection after checkout 2 weeks
_tracking_consent Stores user's cookie consent preferences 1 year
secure_customer_sig Stores customer login information 1 year
storefront_digest Validates customer login and password-protected pages 1 year
localization Stores country and language preferences 2 weeks
discount_code Stores discount codes for checkout Session

Analytics & Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Purpose Duration
_landing_page Tracks the first page visited 2 weeks
_orig_referrer Tracks how visitors found the site 2 weeks
_shopify_s Identifies browser session 30 minutes
_shopify_y Shopify analytics tracking 1 year
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute
_clck Microsoft Clarity - persists Clarity user ID 1 year
_clsk Microsoft Clarity - connects multiple page views 1 day
CLID Microsoft Clarity - identifies user sessions 1 year

Marketing & Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

Cookie Name Purpose Duration
_fbp Facebook Pixel - tracks visitor behavior for advertising 3 months
fr Facebook - delivers targeted advertising 3 months
_ttp TikTok Pixel - tracks user behavior for advertising 13 months
_pin_unauth Pinterest - tracks user behavior for advertising 1 year
_shopify_marketing Stores marketing campaign data 1 year
__kla_id Klaviyo - tracks email marketing engagement 2 years

Functional Cookies

These cookies enable enhanced functionality and personalization.

Cookie Name Purpose Duration
loox-* Loox Reviews - manages product review display preferences Varies
judgeme_* Judge.me Reviews - manages review functionality Varies
gorgias-* Gorgias - manages live chat functionality Session
shopify_pay Enables Shop Pay checkout functionality 1 year

Third-Party Services

We use the following third-party services that may place cookies on your device:

Service Purpose Privacy Policy
Microsoft Clarity Analytics - helps measure how users interact with our website View Policy
Facebook & Instagram Advertising - delivers targeted advertisements View Policy
TikTok Advertising - delivers targeted advertisements View Policy
Pinterest Advertising - delivers targeted advertisements View Policy
Klaviyo Email Marketing - tracks email campaign engagement View Policy
Loox Reviews Product Reviews - displays customer reviews and photos View Policy
Judge.me Product Reviews - manages customer reviews View Policy
Gorgias Customer Support - provides live chat functionality View Policy
Tolstoy Video Content - provides interactive video experiences View Policy
Google Analytics Analytics - measures website traffic and user behavior View Policy

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 1 minute and 2 years from the date they are downloaded to your device.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through such sites as: www.allaboutcookies.org.

🍪 Manage Your Cookie Settings

You can change your cookie consent choices at any time. When you first visited our website, you saw a cookie consent banner. To change your choices, you can look for the "Cookie Preferences" link in the footer of our website, or manage cookies through your browser settings.

To manage cookies through your browser:

  • Most browsers allow you to view, manage, and delete cookies in their settings
  • You can usually find this in Tools > Settings > Privacy or Security
  • You can also use the platform-specific opt-out links below

Opt-out links for advertising cookies:

Updates to this Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookie Policy regularly to stay informed about our use of cookies.

Contact us

If you have any questions about our use of cookies or other technologies, please contact us through our contact page.