Accessibility Statement

Last updated: October 12, 2025

Our Commitment to Accessibility

At eklexic, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

eklexic.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following features to make our website more accessible:

Navigation and Structure

Keyboard Navigation: Our website can be navigated using a keyboard alone, without requiring a mouse.
Skip Links: Skip navigation links are provided to allow users to bypass repetitive content.
Logical Heading Structure: Content is organized with proper heading hierarchy (H1, H2, H3, etc.) for screen reader users.
Descriptive Links: Links are clearly labeled to indicate their purpose and destination.

Visual Design

Color Contrast: We strive to maintain sufficient color contrast ratios between text and background colors to ensure readability.
Resizable Text: Text can be resized up to 200% without loss of content or functionality.
Responsive Design: Our website is designed to work on various devices and screen sizes.
Focus Indicators: Visible focus indicators help keyboard users know which element is currently selected.

Content

Alternative Text: Images include descriptive alternative text for screen reader users.
Clear Language: We use clear and simple language throughout our website.
Consistent Navigation: Navigation menus and page layouts are consistent across the website.
Form Labels: All form fields have clear, descriptive labels.

Multimedia

Video Controls: Video players include accessible controls for play, pause, and volume.
Captions: We aim to provide captions for video content where applicable.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

Screen readers (such as JAWS, NVDA, VoiceOver, and TalkBack)
Screen magnification software
Speech recognition software
Keyboard-only navigation
Alternative input devices

Browser Compatibility

Our website is designed to work with the following browsers and assistive technology combinations:

Google Chrome with NVDA or JAWS (Windows)
Mozilla Firefox with NVDA or JAWS (Windows)
Safari with VoiceOver (macOS and iOS)
Microsoft Edge with JAWS or Narrator (Windows)

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues we are working to address:

Current Known Issues

Third-Party Content: Some third-party embedded content (such as social media feeds, payment processors, or review widgets) may not be fully accessible. We are working with our vendors to improve accessibility.
PDF Documents: Some downloadable PDF documents may not be fully accessible. We are working to ensure all future PDFs meet accessibility standards.
Product Images: While we strive to provide alternative text for all product images, some user-generated content may lack proper descriptions.
Dynamic Content: Some interactive features may require JavaScript and may not be fully accessible to all users.

We are actively working to address these limitations and improve the overall accessibility of our website.

Ongoing Efforts

We are committed to continuous improvement and take the following steps to ensure ongoing accessibility:

Regular accessibility audits and testing with assistive technologies
Staff training on accessibility best practices
Incorporating accessibility into our design and development processes
Monitoring and addressing accessibility issues as they are identified
Staying informed about evolving accessibility standards and guidelines

Feedback and Contact Information

We welcome your feedback on the accessibility of eklexic.com. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

How to Contact Us

Email: info@eklexic.com
Subject Line: Please use "Accessibility Concern" in the subject line
Mailing Address: 21926 Town Place Drive, Boca Raton, FL, 33433, US
Contact Form: Contact Us

When contacting us about an accessibility issue, please include:

The specific page or feature you're having difficulty with
A description of the problem you encountered
The assistive technology you're using (if applicable)
Your browser and operating system

We will make every effort to respond to your inquiry within 2 business days and work with you to resolve the issue.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a complaint with:

United States

U.S. Department of Justice
Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, DC 20530
Website: www.ada.gov

Third-Party Applications and Services

Our website may contain links to third-party websites and services that are not operated by us. We are not responsible for the accessibility of third-party content. However, we encourage our partners and vendors to provide accessible experiences.

Third-party services we use include:

Shopify (e-commerce platform)
Payment processors (credit card processing)
Social media platforms (Facebook, Instagram, Pinterest, TikTok)
Analytics providers (Google Analytics, Microsoft Clarity)
Review platforms (product reviews and ratings)

For accessibility information about these services, please refer to their respective accessibility statements.

Accessibility Standards and Guidelines

We strive to adhere to the following accessibility standards and guidelines:

WCAG 2.1 Level AA: Web Content Accessibility Guidelines 2.1
ADA: Americans with Disabilities Act
Section 508: U.S. Rehabilitation Act Section 508
AODA: Accessibility for Ontarians with Disabilities Act (for Canadian customers)

Assessment and Testing

We assess the accessibility of eklexic.com through:

Self-evaluation using automated accessibility testing tools
Manual testing with keyboard navigation
Testing with screen readers and other assistive technologies
User feedback from people with disabilities
Periodic third-party accessibility audits

Updates to This Statement

We are committed to maintaining and improving the accessibility of our website. This accessibility statement will be updated as we make improvements and as standards evolve.

This statement was last reviewed and updated on October 12, 2025.

Additional Resources

For more information about web accessibility, please visit:

Our Promise

We are dedicated to providing an inclusive and accessible shopping experience for all our customers. Accessibility is an ongoing effort, and we are committed to making continuous improvements to ensure everyone can access and enjoy our products and services.

Thank you for visiting eklexic.com. We appreciate your patience and feedback as we work to make our website accessible to everyone.