Terms of Service

Effective Date: September 4, 2025

Last Updated: September 4, 2025

1. Agreement to Terms

These Terms of Service ("Terms," "Agreement") govern your use of our website located at eklexic.com (the "Service") operated by Eklexic Jewelry LLC ("us," "we," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Company Information

Legal Entity: Eklexic Jewelry LLC
Business Address: 21926 Town Place Drive, Boca Raton, Florida 33433, United States
Contact Information: info@eklexic.com | customersupport@eklexic.com
Phone: (917) 750-8066
Website: eklexic.com

3. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services.

3.1 Age Requirements

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old.

3.2 Capacity to Contract

You represent that you have the legal capacity to enter into this Agreement and to form a binding contract under applicable law.

4. Description of Service

Eklexic Jewelry LLC operates an e-commerce platform specializing in jewelry and accessories. Our services include:

• Online retail sales of jewelry and accessories
• Wholesale marketplace services
• Customer support and service
• Digital marketing and advertising
• Product customization services (where available)

5. Account Registration and Security

5.1 Account Creation

To access certain features of the Service, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

5.2 Account Security

You are responsible for safeguarding the password and for maintaining the confidentiality of your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.

5.3 Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

6. Products and Services

6.1 Product Information

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

6.2 Pricing and Availability

All prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice. Product availability is subject to change and we cannot guarantee that items will remain in stock.

6.3 Product Quality

We make every effort to ensure the quality of our products. However, natural variations in materials, handcrafted items, and manufacturing processes may result in slight variations from product images or descriptions.

7. Orders and Purchases

7.1 Order Acceptance

Your order is an offer to buy the product(s) in your shopping cart. All orders are subject to acceptance by us, and we will confirm such acceptance to you by email. We may, in our sole discretion, refuse or cancel any order for any reason.

7.2 Payment Terms

Payment is due at the time of purchase. We accept various payment methods as displayed during checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method.

7.3 Order Processing

Orders are typically processed within 1-3 business days. Processing times may vary during peak seasons or for custom orders. You will receive email notifications regarding your order status.

7.4 Order Modifications and Cancellations

Order modifications or cancellations may be possible if the order has not yet been processed or shipped. Please contact us immediately at customersupport@eklexic.com for assistance.

8. Shipping and Delivery

8.1 Shipping Policy

Detailed shipping information, including rates, delivery times, and geographic restrictions, is available in our Shipping Policy.

8.2 Risk of Loss

Risk of loss and title for products purchased from us pass to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the carrier.

8.3 International Shipping

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. Delivery times for international orders may vary significantly.

9. Returns and Refunds

Our return and refund policies are detailed in our Return & Refund Policy. By making a purchase, you agree to the terms outlined in that policy.

9.1 Return Conditions

Returns must meet the conditions specified in our Return & Refund Policy, including time limits, condition requirements, and return procedures.

9.2 Refund Processing

Approved refunds will be processed according to the timeframes and methods specified in our Return & Refund Policy.

10. Intellectual Property Rights

10.1 Our Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Eklexic Jewelry LLC and its licensors. The Service is protected by copyright, trademark, and other laws.

10.2 Trademarks

"Eklexic" and related marks are trademarks of Eklexic Jewelry LLC. You may not use our trademarks without our prior written consent.

10.3 User Content License

By posting content on our Service (reviews, comments, images), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with our business.

11. Prohibited Uses

You may not use our Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

12. User Accounts and Conduct

12.1 Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

12.2 Prohibited Conduct

You agree not to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm us or users of the Service or expose them to liability.

13. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to the collection and use of information in accordance with our Privacy Policy.

13.1 Data Processing

We process personal data in accordance with applicable privacy laws, including GDPR, CCPA, and other regional privacy regulations.

13.2 Cookies and Tracking

Our use of cookies and tracking technologies is described in our Cookie Policy.

14. Third-Party Services

14.1 Third-Party Integrations

Our Service may contain links to third-party websites or services that are not owned or controlled by Eklexic Jewelry LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

14.2 Shopify Platform

Our Service is hosted on the Shopify platform. Your use of the Service is also subject to Shopify's Terms of Service and Privacy Policy.

15. Disclaimers and Warranties

15.1 Service Availability

We do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service, resulting in interruptions, delays, or errors.

15.2 Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15.3 Product Warranties

Product-specific warranties, if any, are described in product listings or accompanying documentation. Such warranties are in addition to, and do not limit, your statutory rights as a consumer.

16. Limitation of Liability

16.1 Limitation of Damages

IN NO EVENT SHALL EKLEXIC JEWELRY LLC, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

16.2 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

17. Indemnification

You agree to defend, indemnify, and hold harmless Eklexic Jewelry LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).

18. Governing Law and Jurisdiction

18.1 Governing Law

These Terms shall be interpreted and governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions.

18.2 Jurisdiction

Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Florida, and the parties hereby consent to personal jurisdiction and venue therein.

18.3 International Users

If you are accessing the Service from outside the United States, you are responsible for compliance with local laws in your jurisdiction.

19. Dispute Resolution

19.1 Informal Resolution

Before filing a claim against us, you agree to try to resolve the dispute informally by contacting us at info@eklexic.com. We'll try to resolve the dispute informally by contacting you via email.

19.2 Arbitration

If we can't resolve the dispute informally, any dispute arising from these Terms or your use of the Service will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

19.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between us and you individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

20. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

21. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

22. Waiver

No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition.

23. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

24. Assignment

We may assign our rights and obligations under these Terms without your consent. You may not assign your rights or obligations under these Terms without our prior written consent.

25. Modifications to Terms

25.1 Right to Modify

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

25.2 Notification of Changes

We will notify you of material changes through:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last Updated" date at the top of these Terms

25.3 Continued Use

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Service.

26. Termination

26.1 Termination by Us

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

26.2 Termination by You

You may terminate your account at any time by contacting us at customersupport@eklexic.com or through your account settings.

26.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service.

27. Survival

The following sections shall survive termination of these Terms: Intellectual Property Rights, Disclaimers and Warranties, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, and any other provision which by its nature should survive termination.

28. Contact Information

If you have any questions about these Terms of Service, please contact us:

Eklexic Jewelry LLC
Email: info@eklexic.com
Customer Support: customersupport@eklexic.com
Phone: (917) 750-8066
Address: 21926 Town Place Drive, Boca Raton, Florida 33433, United States

29. Related Policies

These Terms of Service should be read in conjunction with our other important policies:

• Privacy Policy - How we collect, use, and protect your information
• Shipping Policy - Shipping rates, delivery times, and procedures
• Return & Refund Policy - Return procedures and refund terms
• Cookie Policy - How we use cookies and tracking technologies
• Accessibility Statement - Our commitment to web accessibility

30. Additional Legal Information

30.1 Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer. If you are a consumer, you may have additional rights under applicable consumer protection laws.

30.2 Business Customers

If you are purchasing for business purposes, you represent that you have the authority to bind your organization to these Terms.

30.3 Compliance with Laws

You agree to comply with all applicable local, state, national, and international laws and regulations in your use of the Service.

These Terms of Service represent our commitment to fair, transparent, and legally compliant business practices. We regularly review and update these terms to ensure continued protection for all parties and compliance with applicable laws. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. Last updated: September 4, 2025.